Last updated: 16 June 2025

This Privacy Policy applies to users in the United Kingdom. If you are accessing our site from outside the UK, please be aware that data protection laws in your jurisdiction may differ. By using www.prempix.co.uk (the "Site"), you consent to the collection, processing, and storage of your data as outlined in this Privacy Policy.

This policy is governed by UK law. Any disputes will be handled by the courts of the United Kingdom.

The Site is operated by an individual under the name Prempix. For any questions about this policy, contact: support@prempix.co.uk

Purpose

This Privacy Policy is designed to inform you about:

• The personal data we collect
• How we use collected data
• Who has access to your data
• Your rights as a user
• How we protect and secure your data

This policy applies in addition to the Terms and Conditions of our Site.

GDPR Compliance

We comply with the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. While we are not required to appoint a Data Protection Officer under Article 37, we have taken steps to ensure your data is protected.

By using our Site, you consent to the handling of your data in accordance with this policy, regardless of your country of residence.

Legal Basis for Processing

Under Article 6 of the UK GDPR, we process personal data on the following bases:

• Contractual necessity: To provide our services
• Consent: For marketing communications
• Legitimate interests: For fraud prevention, improving services, and security

What Personal Data We Collect

Automatically Collected:

• IP address
• Session information

Provided by You:

• Name (first and last)
• Email address
• Country of residence
• Payment information

We do not intentionally collect or process special category data.

How We Use Your Data

We only use your data for purposes disclosed in this policy:

• To operate and maintain your account
• To process orders and payments
• To respond to support queries
• To improve site functionality
• To send relevant communications (only with your consent)

Who Has Access to Your Data

Internal Access

Your data may be accessed only by the website operator (a sole individual) or by third-party services used for technical support, under strict confidentiality requirements.

Third Parties

We may share your data with trusted third-party services, such as:

• Stripe (for payment processing)

These providers may process data outside the UK. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place.

We do not sell your data.

How Long We Store Your Data

We retain your personal data for as long as your account is active. If you close your account, your data will be permanently deleted. You will be informed if any data is retained longer than this.

How We Protect Your Data

We take the security of your data seriously and employ:

• SSL/TLS encryption
• Secure servers and firewalls
• Limited, role-based access
• Routine audits and security updates

While we strive for best-in-class security, no system can be guaranteed 100% secure.

Your Data Rights (Under GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Receive a copy of your data (data portability)
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at support@prempix.co.uk.

Children

Our services are intended for users aged 18 and older. We do not knowingly collect data from anyone under 18. If we become aware of such data, it will be deleted. Parents or guardians may contact us to request removal.

Marketing & Opt-Out

You may opt out of marketing emails at any time by:

• Clicking "unsubscribe" in any email
• Adjusting preferences in your account settings

Automated Decision-Making

We do not use automated decision-making or profiling that has legal or significant effects on users.

External Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or on the Site, and the "Last updated" date will reflect the latest version.

Complaints or Queries

If you have a concern about how we handle your data, please contact:
📧 support@prempix.co.uk

You can also contact the Information Commissioner’s Office (ICO):
🌐 https://ico.org.uk/make-a-complaint/
📞 0303 123 1113